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Leeds Mental Health Resources & UK Crisis Lines

Updated: Aug 8, 2023

It can be difficult to know who to reach out to when we’re experiencing mental health challenges and, sometimes, we find ourselves in need of sudden and urgent support.

Below is a list of mental health services in Leeds and UK-wide crisis helplines that you can refer to. Because this list is quite long, if possible, we’d strongly recommend taking a look at a time when you are not in crisis and noting down a few that might be applicable to you for quick reference should you ever need them.

Leeds Mental Wellbeing Services

“If you're feeling stressed, anxious, depressed or worried – Leeds Mental Wellbeing Service (LMWS) is here to help.

We can all experience problems in everyday life, and LMWS can offer support and resources to help you through these ups and downs. We can support you to manage everyday problems such as feeling low, anxious or stressed, or struggling with sleep through our wide range of psychological support options, including phone support, instant-access online resources (Omnitherapy), group classes, and one-to-one ‘talking therapies’.

Refer Yourself now and visit What We Offer to find out more."

Live Well Leeds

Live Well Leeds is a Leeds City wide service, based in the community to provide support for people with mild to moderate support needs to manage and/or recover from their mental health, diagnosed or not.

Live Well Leeds deliver a range of services that include one to one support, group support, peer support, befriending and volunteering opportunities. All services are based around recovery, maintaining wellbeing and social inclusion.

Please note Live Well Leeds is not a crisis service and we will signpost individuals to appropriate services.

Leeds Survivor Led Crisis Service

Leeds Survivor Led Crisis Service offers high quality, person centred, radical and innovative services to people experiencing mental health crisis.


  • To provide an alternative to statutory services within a homely environment.

  • To provide a place of sanctuary at times of immediate crisis.

  • To provide an holistic, non judgemental, non directive, empathic and respectful service to our visitors and callers. More here...

Leeds Community Mental Health Service

The Leeds Community Mental Health Service (CMHS) provides specialist community mental health services for adults usually aged between 18 and 65, although this can vary depending on need.

Three key aims of the CMHS are:

  • To provide support and care with service users and their carers to help identify, develop and improve their mental and related physical wellbeing.

  • To work effectively alongside other services and agencies to deliver joined up care for people either in or as close to their own homes as possible.

  • To keep people safe by planning and delivering joined up care.”

MindWell Directory

“MindWell is the mental health website for adults in Leeds.

Our directory gives quick links to a wide range of local and national services that support people’s mental health including help for issues like housing and money worries. You can refer yourself directly to these services. Referral to secondary care is through your GP or another professional.”

UK-Wide Helplines

(Information taken from Mind’s “Helplines & listening services” page)

Switchboard: If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am–10pm every day), email or use their webchat service. Phone operators all identify as LGBT+.

Samaritans: To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, 365 days a year. You can call 116 123 (free from any phone), email or visit some branches in person. You can also call the Samaritans Welsh Language Line on 0808 164 0123 (7pm–11pm every day).

SANEline: If you're experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10.30pm every day).

National Suicide Prevention Helpline UK: Offers a supportive listening service to anyone with thoughts of suicide. You can call the National Suicide Prevention Helpline UK on 0800 689 5652 (6pm to midnight every day).

Campaign Against Living Miserably (CALM): You can call the CALM on 0800 58 58 58 (5pm–midnight every day) if you are struggling and need to talk. Or if you prefer not to speak on the phone, you could try the CALM webchat service.

Shout: If you would prefer not to talk but want some mental health support, you could text SHOUT to 85258. Shout offers a confidential 24/7 text service providing support if you are in crisis and need immediate help.

The Mix: If you're under 25, you can call The Mix on 0808 808 4994 (3pm–midnight every day), request support by email using this form on The Mix website or use their crisis text messenger service.

Papyrus HOPELINEUK: If you're under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email or text 07786 209 697.

Nightline: If you're a student, you can look on the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.

C.A.L.L: If you live in Wales, you can call the Community Advice and Listening Line (C.A.L.L.) on 0800 132 737 (open 24/7) or you can text 'help' followed by a question to 81066.

Helplines Partnership: For more options, visit the Helplines Partnership website for a directory of UK helplines. Mind's Infoline can also help you find services that can support you. If you're outside the UK, the Befrienders Worldwide website has a tool to search by country for emotional support helplines around the world.

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